ServiceNow

Interact with ServiceNow via its REST API.

What’s inside

Please refer to the above links for usage and configuration details.

Maven coordinates

<dependency>
    <groupId>org.apache.camel.springboot</groupId>
    <artifactId>camel-servicenow-starter</artifactId>
</dependency>

Spring Boot Auto-Configuration

The starter supports 49 options, which are listed below.

Name Description Default Type

camel.component.servicenow.api-url

The ServiceNow REST API url

String

camel.component.servicenow.api-version

The ServiceNow REST API version, default latest

String

camel.component.servicenow.autowired-enabled

Whether autowiring is enabled. This is used for automatic autowiring options (the option must be marked as autowired) by looking up in the registry to find if there is a single instance of matching type, which then gets configured on the component. This can be used for automatic configuring JDBC data sources, JMS connection factories, AWS Clients, etc.

true

Boolean

camel.component.servicenow.configuration

Component configuration. The option is a org.apache.camel.component.servicenow.ServiceNowConfiguration type.

ServiceNowConfiguration

camel.component.servicenow.date-format

The date format used for Json serialization/deserialization

yyyy-MM-dd

String

camel.component.servicenow.date-time-format

The date-time format used for Json serialization/deserialization

yyyy-MM-dd HH:mm:ss

String

camel.component.servicenow.display

Set this parameter to true to return only scorecards where the indicator Display field is selected. Set this parameter to all to return scorecards with any Display field value. This parameter is true by default.

true

String

camel.component.servicenow.display-value

Return the display value (true), actual value (false), or both (all) for reference fields (default: false)

false

String

camel.component.servicenow.enabled

Whether to enable auto configuration of the servicenow component. This is enabled by default.

Boolean

camel.component.servicenow.exclude-reference-link

True to exclude Table API links for reference fields (default: false)

false

Boolean

camel.component.servicenow.favorites

Set this parameter to true to return only scorecards that are favorites of the querying user.

false

Boolean

camel.component.servicenow.http-client-policy

To configure http-client. The option is a org.apache.cxf.transports.http.configuration.HTTPClientPolicy type.

HTTPClientPolicy

camel.component.servicenow.include-aggregates

Set this parameter to true to always return all available aggregates for an indicator, including when an aggregate has already been applied. If a value is not specified, this parameter defaults to false and returns no aggregates.

false

Boolean

camel.component.servicenow.include-available-aggregates

Set this parameter to true to return all available aggregates for an indicator when no aggregate has been applied. If a value is not specified, this parameter defaults to false and returns no aggregates.

false

Boolean

camel.component.servicenow.include-available-breakdowns

Set this parameter to true to return all available breakdowns for an indicator. If a value is not specified, this parameter defaults to false and returns no breakdowns.

false

Boolean

camel.component.servicenow.include-score-notes

Set this parameter to true to return all notes associated with the score. The note element contains the note text as well as the author and timestamp when the note was added.

false

Boolean

camel.component.servicenow.include-scores

Set this parameter to true to return all scores for a scorecard. If a value is not specified, this parameter defaults to false and returns only the most recent score value.

false

Boolean

camel.component.servicenow.input-display-value

True to set raw value of input fields (default: false)

false

Boolean

camel.component.servicenow.instance-name

The ServiceNow instance name

String

camel.component.servicenow.key

Set this parameter to true to return only scorecards for key indicators.

false

Boolean

camel.component.servicenow.lazy-start-producer

Whether the producer should be started lazy (on the first message). By starting lazy you can use this to allow CamelContext and routes to startup in situations where a producer may otherwise fail during starting and cause the route to fail being started. By deferring this startup to be lazy then the startup failure can be handled during routing messages via Camel’s routing error handlers. Beware that when the first message is processed then creating and starting the producer may take a little time and prolong the total processing time of the processing.

false

Boolean

camel.component.servicenow.mapper

Sets Jackson’s ObjectMapper to use for request/reply. The option is a com.fasterxml.jackson.databind.ObjectMapper type.

ObjectMapper

camel.component.servicenow.models

Defines both request and response models. This is a multi-value option with prefix: model.

Object>>

camel.component.servicenow.oauth-client-id

OAuth2 ClientID

String

camel.component.servicenow.oauth-client-secret

OAuth2 ClientSecret

String

camel.component.servicenow.oauth-token-url

OAuth token Url

String

camel.component.servicenow.password

ServiceNow account password, MUST be provided

String

camel.component.servicenow.per-page

Enter the maximum number of scorecards each query can return. By default this value is 10, and the maximum is 100.

10

Integer

camel.component.servicenow.proxy-authorization-policy

To configure proxy authentication. The option is a org.apache.cxf.configuration.security.ProxyAuthorizationPolicy type.

ProxyAuthorizationPolicy

camel.component.servicenow.proxy-host

The proxy host name

String

camel.component.servicenow.proxy-password

Password for proxy authentication

String

camel.component.servicenow.proxy-port

The proxy port number

Integer

camel.component.servicenow.proxy-user-name

Username for proxy authentication

String

camel.component.servicenow.release

The ServiceNow release to target, default to Helsinki See https://docs.servicenow.com

helsinki

ServiceNowRelease

camel.component.servicenow.request-models

Defines the request model. This is a multi-value option with prefix: request-model.

Object>>

camel.component.servicenow.resource

The default resource, can be overridden by header CamelServiceNowResource

String

camel.component.servicenow.response-models

Defines the response model. This is a multi-value option with prefix: response-model.

Object>>

camel.component.servicenow.retrieve-target-record-on-import

Set this parameter to true to retrieve the target record when using import set api. The import set result is then replaced by the target record

false

Boolean

camel.component.servicenow.sort-by

Specify the value to use when sorting results. By default, queries sort records by value.

String

camel.component.servicenow.sort-dir

Specify the sort direction, ascending or descending. By default, queries sort records in descending order. Use sysparm_sortdir=asc to sort in ascending order.

String

camel.component.servicenow.ssl-context-parameters

To configure security using SSLContextParameters. See http://camel.apache.org/camel-configuration-utilities.html. The option is a org.apache.camel.support.jsse.SSLContextParameters type.

SSLContextParameters

camel.component.servicenow.suppress-auto-sys-field

True to suppress auto generation of system fields (default: false)

false

Boolean

camel.component.servicenow.suppress-pagination-header

Set this value to true to remove the Link header from the response. The Link header allows you to request additional pages of data when the number of records matching your query exceeds the query limit

false

Boolean

camel.component.servicenow.table

The default table, can be overridden by header CamelServiceNowTable

String

camel.component.servicenow.target

Set this parameter to true to return only scorecards that have a target.

false

Boolean

camel.component.servicenow.time-format

The time format used for Json serialization/deserialization

HH:mm:ss

String

camel.component.servicenow.top-level-only

Gets only those categories whose parent is a catalog.

false

Boolean

camel.component.servicenow.use-global-ssl-context-parameters

Enable usage of global SSL context parameters.

false

Boolean

camel.component.servicenow.user-name

ServiceNow user account name, MUST be provided

String