Since we're on a major migration process of this website, some component documents here are out of sync right now. In the meantime you may want to look at the asciidoc in the repository:

Why does FTP component not download any files?

The FTP component has many options. So make sure you have configured it properly.
Also a common issue is that you have to use either active or passive mode. So you may have to set passiveMode=true on the endpoint configuration.

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